Season 2025 - Video clips

– Tip 1 – Presentation of the Nature and Heritage Walks

New format from 2024: focus on a subject in video capsule format of 3, 5 or 15′ max! – Clip 1 – Guide to developing online sales for your business, presented by Christophe – Replay and guide – Clip 2 – MDT 2024 training programme, presented by Mégane – Replay and programme – Clip 3 – Partner pack, presented by Mégane – Replay – Clip 4 – Focus on hiking, presented by Antoine – Replay – Clip 5 – Partir Ici, presented by Mégane – Replay

First session: The tourist tax in Livradois-Forez , replay and full explanatory document . Second session: Travelling here – integrating accommodation , replay and presentation document . Third session: 2024 partner pack , replay .

First session: Club des utilisateurs de la vente en ligne en Livradois-Forez, replay . Second session: Auvergne Destination website and Partir Ici platform, replay Third session: editorial planning for the Maison du tourisme, replay , supporting document Fourth session: presentation of summer tools, replay Fifth session: presentation of the group service, replay Sixth session: presentation of the 2023 partners pack, replay Seventh session: 2023 updates, replay Eighth session: the Livradois-Forez Tourist Office website, replay

First session: the MDT website: developments, observation tools, referencing, etc. No replay. Second session: The Marketplace – Alliances Réseaux. replay, part 1 and part 2 . Third session: The floor is yours! – Presentation of news and tools for welcoming visitors, replay Fourth session: Tools for hiking, replay . No replay for the fifth session: no participants. Sixth session: Presentation of the 2022 partner pack, replay Seventh session: Presentation of updates, replay Eighth session: from a tourism brand to a territorial brand, replay

Workshop materials and training

The Maison du tourisme offers its partners several training courses a year to enable them to learn or improve their communication and marketing practices. Let us know what you need and we’ll see what we can do for you.

Open Pro (The challenges of online sales and One shot Pay): see pro area – online sales service – tutorials (new Addock – replay).

Find the 2026 programme and the printable calendar so you always have the dates to hand!

3974104 — ©Freepik Company S.L. - www.freepik.com

Web TV and video capsule

Watch or re-watch all the WebTV sessions or MDT (Mediation Derivative but Technical) capsules on our YouTube channel!

New format from 2024: focus on a subject in video capsule format of 3, 5 or 15′ max!

Season 2025 - Video clips
– Tip 1 – Presentation of the Nature and Heritage Walks
Season 2024 - Videos
New format from 2024: focus on a subject in video capsule format of 3, 5 or 15′ max!
– Clip 1 – Guide to developing online sales for your business, presented by Christophe – Replay and guide
– Clip 2 – MDT 2024 training programme, presented by Mégane – Replay and programme
– Clip 3 – Partner pack, presented by Mégane – Replay
– Clip 4 – Focus on hiking, presented by Antoine – Replay
– Clip 5 – Partir Ici, presented by Mégane – Replay
Season 2023
- First session: The tourist tax in Livradois-Forez, replay and full explanatory document.
- Second session: Travelling here – integrating accommodation, replay and presentation document.
- Third session: 2024 partner pack, replay.

Season 2022
- First session: Club des utilisateurs de la vente en ligne en Livradois-Forez, replay.
- Second session: Auvergne Destination website and Partir Ici platform, replay
- Third session: editorial planning for the Maison du tourisme, replay, supporting document
- Fourth session: presentation of summer tools, replay
- Fifth session: presentation of the group service, replay
- Sixth session: presentation of the 2023 partners pack, replay
- Seventh session: 2023 updates, replay
- Eighth session: the Livradois-Forez Tourist Office website, replay
Season 2021
- First session: the MDT website: developments, observation tools, referencing, etc. No replay.
- Second session: The Marketplace – Alliances Réseaux. replay, part 1 and part 2.
- Third session: The floor is yours! – Presentation of news and tools for welcoming visitors, replay
- Fourth session: Tools for hiking, replay.
- No replay for the fifth session: no participants.
- Sixth session: Presentation of the 2022 partner pack, replay
- Seventh session: Presentation of updates, replay
- Eighth session: from a tourism brand to a territorial brand, replay

Training Communication and promotion

Find out about all the training courses linked to communication and promotion (Google My Business, social networks, editorial strategy, etc.).

Autumn Forum – Tomorrow’s tourism: Etienne Clair on the Sustainable Tourism Development Plan; Marc Chaumeix on territorial attractiveness and tourism communication: some ideas for Livradois-Forez; Jean Pinard on“How to anticipate tomorrow’s tourism? The future challenges facing rural areas“. Article in La Montagne , filmed contributions. November 2025.
Training“Strengthening your appeal through a sustainable experiential offer” presentation document and replay (Divinement Bon, 03/10/2025)
Building customer loyalty and turning them into ambassadors” training course – Presentation document, express self-diagnosis and replay (Véronique Vernat Consulting, 25/09/2025)
Creating content for everyday use – Report, presentation document and additional document (Véronique Vernat, Consulting, 03/06/2025)
Training onArtificialIntelligence (AI) in tourism – Report, presentation document and replay (Puy de la Com, 13/05/2025)
Training – Creating content 100% with a smartphone – Report (Puy de la Com, 03/04/2025)
Workshopsummary – Forum 19 November 2024 (additional documents SADI – Schéma d’Aménagement et de Diffusion de l’Information)
Customer experience andloyaltytraining – how to communicate before, during and after your stay? – Replay and presentation (+ checklist) (Véronique Vernat, Consulting, 03/12/2024)
Cybersecurity and RGPD awareness training – Replay and presentation (Puy de la Com, 28/11/2024)
WordPress/website alternatives training – Replay and presentation (Puy de la Com, 12/11/2024)
Tourism and disabilities training (focus on visual impairment): presentation
How to set up an effective pricing policy (dynamic pricing, yield management)? –Replay (Véronique Vernat Consulting, 21/11/2023)
How to implement an effective pricing policy? – Replay, presentation (Véronique Vernat Consulting, 19/10/2023)
How do you create a newsletter? – Replay(part 1 and part 2) presentation and report (Puy de la Com, 12/10/2023)
Making selling shots – Replay and presentation (video 1 and 2 complementary) (Puy de la Com, 15/06/2023)
Visibility on social networks – Replay (Puy de la Com, 12/05/2023)
Visibility on the internet – Replay and presentation (Puy de la Com, 20/04/2023)
Storytelling – Replay and report (Puy de la Com, 30/03/2023)
Creating your welcome booklet – White paper (Maison du tourisme, 16/03/2023)
How do you manage your e-reputation?Summary (Puy de la Com)
Advice, feedback from labelled/marked/classified structures (24/05/2022) and Gite de France presentation (Gite de France, Clef verte, Nattitude, Valeurs Parc, Ecolabel) – Summary
How to use photos to promote your business (Puy de la Com) Summary (17/05/2022)

Discover Instagram (Puy de la Com) – Summary and Powerpoint (05/04/2022)
Creating paid ads on Facebook (Puy de la Com) – Summary and full Powerpoint (29/03/2022)
Digital communication (co-creation) (Puy de la Com) – Summary (23/11/21) and one-day summary (07/12); White paper on the use of CANVA, on request.
Storytelling, acquiring and implementing storytelling techniques (Akina Stratégies) – Summary – PowerPoint presentation on request (18/11/21)
CANVA (graphic design tool) (MDTLF) – Replay (21/10/21)
Facebook (create and manage a Facebook page) (Puy de la Com) – Replay (25/05/21)
LinkedIn, create and manage a LinkedIn profile (Puy de la Com) – Replay (25/05/21)
Google My Business (Puy de la Com) – Replay (14/05/21)
Brand code (tourist brochure) (Houla Hoop) – Replay (19/11/20) / Quick video presentation of the brand code, Livradois-Forez destination, nature park in Auvergne (MDTLF) (23/04/21)