Privacy Policy

Maison du Tourisme du Livradois-Forez processes personal data concerning you in connection with the use of this website.

As the data controller, we respect your privacy and protect the personal data of users of our website.

This policy is intended to inform you of the methods of collection, processing, and use of your personal data, as well as your rights regarding the protection of personal data under applicable legislation, in particular Law No. 78-17 of January 6, 1978 on Information Technology, Files and Civil Liberties, in its latest version, and the GDPR (General Data Protection Regulation) in force since May 25, 2018.

This policy sets out the principles and guidelines for the protection of your personal data, including data collected via the website or through it.

La Maison du Tourisme du Livradois-Forez collects personal data online via its website, but also at its reception desks in tourist offices. This policy applies regardless of the method of data collection or processing.

Personal Data:

We consider your personal data to be confidential.

We strive to take reasonable technical measures to prevent potential loss or misuse of the data you may have provided to us and to prevent any unauthorized disclosure to third parties.

However, despite these measures, the internet remains an open system, and we cannot guarantee that unauthorized third parties will not be able to circumvent these protection measures or use your personal data for illegitimate purposes.

As a result, La Maison du Tourisme du Livradois-Forez cannot be held liable in the event of the fraudulent use of your data for any purpose whatsoever.

The website may contain links to third-party websites that may be of interest to you.
La Maison du Tourisme du Livradois-Forez has no control over the content of third-party websites or the data protection practices of these third parties.

As a result, La Maison du Tourisme du Livradois-Forez declines any responsibility regarding the processing of your personal data by these third parties. It is your responsibility to inform yourself about their privacy policies.

We process your data in whole or in part for the following purposes:

To allow you to browse our websites and applications and adapt our content to your device to improve your user experience;
To allow you to share our content on social media;
To send external information and/or communications;
To organize contests (contacting winners, distributing prizes, etc.);
To analyze website traffic and audience;
To display ads tailored to your interests;
To measure the performance of these ads.

Collected Data:

Personal data may include the following:

Last name;
First name;
Email address;
Mailing address;
Phone number;
IP address;
And any other personal data relevant to the purposes outlined above.

Cookies and Other Trackers:

Cookies, or other similar trackers, are files used by a server to interact with a browser. Cookies allow the transmission of status information when a user visits a website. Status information may include a session ID, language, expiration date, response domain, etc. Cookies retain this information during their validity period as the browser accesses different pages of a website or returns to it later. Only the issuer of a cookie can read or modify the information contained in it.

There are different types of cookies:

Session cookies that are deleted when you leave the browser or website;
Persistent cookies that remain on your device until they expire (maximum 12 months) or until you delete them using your browser settings.

You can access your cookie management panel to configure the storage and reading of cookies. Cookies and trackers allow you to fully benefit from the website’s features. If your browser is configured to refuse all cookies or trackers, this may prevent you from using certain services, for which La Maison du Tourisme du Livradois-Forez cannot be held responsible.

Contact Forms:

Data is submitted directly by the user when making a request via a form. The information collected is sent to the appropriate department and then stored. The maximum data retention period is 36 months.

Your Rights

In accordance with the obligations of the European General Data Protection Regulation (GDPR), the information collected via the website is recorded in a computerized file by La Maison du Tourisme du Livradois-Forez in order to send the requested and consented information to the user via email. You may exercise your right to access, rectify, or delete your data at any time.

Data is kept for 36 months and is intended for internal use by La Maison du Tourisme du Livradois-Forez, including its marketing and sales departments, unless otherwise stated for transfer to third parties.

You have the right to object, the right to rectification, the right to restriction of processing, and the right to data portability (see: cnil.fr for more information on your rights).

To exercise these rights or for any questions about the processing of your data, you may contact the data protection department at:

La Maison du Tourisme du Livradois-Forez
Administrative Headquarters at the Parc naturel Régional Livradois-Forez
63880 SAINT-GERVAIS-SOUS-MEYMONT
Tel: +33 (0)4 73 95 76 19
Email: contact@vacances-livradois-forez.com

This privacy policy may be modified or updated at any time.

We encourage you to review it regularly.

Last updated: 05/24/2024